By Sarah Nicastro, publisher/editor in chief, Field Technologies The demands of customers today reach far beyond what many traditional field service organizations are used to – or equipped to – deliver. I’m here to tell...

Glympse, a provider of location services and location-powered customer experience, is teaming with Microsoft so businesses using Microsoft Dynamics 365 for Field Service can provide customers with constant, accurate status updates for...

SEATTLE — Some parents find peace of mind in the location-tracking features in smartphones that let them keep tabs on their children. There are also the dog owners who can rest easy...